Axis Bank is a prominent private bank offering a wide range of financial products and services to meet diverse customer needs. If you need assistance, Axis Bank provides several customer care channels, including toll-free numbers and alternative contact methods to resolve queries quickly and efficiently.
Below is a consolidated and SEO-friendly guide to Axis Bank’s customer care numbers and other ways to reach their support teams.
Customer care numbers for Axis Bank
Retail Banking: For retail banking support, contact 1-860-419-5555 or 1-860-500-5555.
Agriculture and Rural: For services and assistance related to agriculture and rural banking, call 1-800-419-5577.
Corporate Phone Banking & CMS Products: For corporate phone banking or CMS product enquiries, dial 1-860-500-4971.
| Communication mode | Axis customer care number |
|---|---|
| Retail Banking | 1-860-419-5555 or 1-860-500-5555 |
| Agriculture and Rural | 1-800-419-5577 |
| Corporate Phone Banking and CMS Products | 1-860-500-4971 |
Alternate ways to reach Axis Bank customer care
Besides calling the customer care numbers, Axis Bank offers several alternative channels to get help and information.
- SMS banking
Use Axis Bank’s SMS banking by sending the relevant keyword from your registered mobile number to 56161600 or +919951860002. This service provides quick, automated answers for common queries.
| Keyword | Information |
|---|---|
| BAL | Account balance |
| CCP | Credit card payment |
| ACA | Credit card activation |
| AVAILBAL | Credit card available balance/limit |
| CARDBAL | Credit card balance |
| ESTMT | E-statement on registered email ID |
| UPDATEM | Update mobile number |
| BLOCKCARD | Block debit card |
- Visit the nearest ATM
Axis Bank ATMs support services such as SMS banking registration and cheque requests. Use the bank’s branch/ATM locator and select the ATM option to find the nearest machine based on your location.
- Online chat and voice support
Use the online chat on the Axis Bank website or try the voice assistant option named ‘Axis Bank Support Dilse Open’ to get help with common queries and guidance.
- Email support
For email enquiries related to Axis Direct services, you can write to [email protected].
- Postal correspondence
To submit written complaints or formal correspondence, send mail to:
Axis Bank Limited, ‘Axis House’,
C-2, Wadia International Centre,
Pandurang Budhkar Marg, Worli,
Mumbai – 400 025
- Fax
Send faxes to +91-22-24251800 for official communications.
- Missed call services
Axis Bank provides missed call numbers for quick information:
| Service | Axis customer care number |
|---|---|
| Mobile recharge | 08049336262 |
| Account balance | 1800 419 5959 |
| Mini statement | 1800 419 6969 |
| De-register from Axis Bank’s Internal DNC (Do Not Call) | 9073919191 |
Axis Bank offers multiple convenient channels to get support, from toll-free numbers to SMS, online chat, and postal communications. Knowing the right contact method for your need—whether a retail banking query, agricultural service, corporate product question, or a quick balance check—helps resolve issues promptly and keeps your finances on track.
FAQs on Axis Bank customer care
What is the Axis Bank customer care number?
For retail banking call 1-860-419-5555 or 1-860-500-5555. For agriculture and rural services call 1-800-419-5577. For corporate phone banking and CMS products call 1-860-500-4971.
How can I talk to an Axis Bank customer care executive on a toll-free number?
To speak to an executive for retail banking, use 1-860-419-5555 or 1-860-500-5555.
What is the 24×7 toll-free number for Axis Bank credit card support?
Credit card related quick queries can be handled via SMS by sending keywords such as ACA, CCP, CARDBAL, or AVAILBAL to 56161600 or +919951860002 from your registered mobile number.
What is Axis Direct customer care?
Axis Direct customer care can be reached at 022-40508080 or 022-61480808 for queries related to Axis Direct services.
How can I speak to an Axis Bank executive?
Call 1-860-419-5555 or 1-860-500-5555 to connect with an Axis Bank executive for retail banking queries.
What are the missed call numbers for Axis Bank?
Use 08049336262 for mobile recharge. For account balance and mini statements, give a missed call to 1800 419 5959 or 1800 419 6969 respectively.